Available Online

Brand Checkup

Performance & Strategy Review

Service Description

At First Lady Consulting, we offer a Brand Checkup service that provides a comprehensive assessment of your business’s brand to identify key areas of improvement. This service is perfect for business owners who want a clear understanding of how their brand is performing and what steps they can take to enhance its impact. During the Brand Checkup, you’ll work closely with us to outline the specific challenges or goals you’d like to address. Based on your feedback, we’ll provide tailored insights and strategic solutions to improve your brand’s positioning, messaging, and overall performance. Our goal is to help you refine your brand strategy and elevate your business in today’s competitive market. What to Expect: Personalized Consultation: We’ll discuss your brand's strengths, weaknesses, and opportunities. Thorough Brand Assessment: A detailed review of your current brand strategy, customer perception, and market position. Actionable Insights: Clear recommendations on areas to improve, with a focus on tangible results. Booking Rules: Email First: To get started, please email us at firstladyconsulting@gmail.com with a brief description of your brand and the challenges you’d like to address. This helps us understand your needs before scheduling a consultation. Clear Communication: Please outline the specific areas you’d like to focus on, such as brand performance, messaging, audience engagement, etc. Scheduling: After we review your email, we’ll reach out to schedule a consultation at a time that works best for you. Preparation: For the consultation, please be prepared to share any existing brand materials, metrics, and feedback you’ve received from customers. Refund Policy: A cancellation notice of at least 24 hours is required for rescheduling or cancellation of your session.

Cancellation Policy

First Lady Consulting - Booking Policy At First Lady Consulting, we are committed to providing excellent service and seamless experiences for our clients. To ensure smooth scheduling and clear communication, please review our booking policy below: 1. Initial Consultation & Service Inquiries Email First: Before scheduling, send an email to *firstladyconsulting@gmail.com* with an overview of your business and services of interest. Consultation Call: After reviewing your email, we’ll schedule a consultation call to align on the best approach for your project. 2. Booking & Payment Secure Your Spot: After the consultation, we will provide a quote. A non-refundable 50% deposit is required to confirm your booking. Final Payment:The remaining balance is due before final project delivery or at agreed milestones. Payment Methods: We accept bank transfers, credit/debit cards, and PayPal. 3. Rescheduling & Cancellations - 24-Hour Notice:If you need to reschedule or cancel, please provide 24 hours' notice. -Late Cancellations: Cancellations within 24 hours will incur a 50% fee. - No-Show Policy: No-shows without prior notice will be charged the full service fee. 4. Project Timelines - Estimated Timeline: We will provide an estimated timeline for your project. Timelines may vary based on complexity and collaboration. - Delays Due to Client Feedback: To ensure timely completion, clients must provide feedback or necessary materials within 7 business days. - Ongoing Support: Timelines for ongoing services like social media management will be discussed at booking and adjusted as needed. 5. Communication & Feedback - Regular Check-Ins: We will schedule regular check-ins (weekly or bi-weekly) to ensure continuous feedback and alignment. - Feedback: Open communication is key. We welcome constructive feedback and will adjust as necessary. 6. Confidentiality We respect your privacy and will keep all shared information confidential. Project-related files, conversations, and sensitive data will be securely stored. 7. Refund Policy -No Refunds: Due to the personalized nature of our services, refunds are not provided once work has started. -Deposit:The initial deposit is non-refundable as it secures your project slot and covers initial consultation time. 8. Customer Satisfaction We are committed to your satisfaction. If you feel the project isn’t meeting your goals, please let us know, and we

Contact Details

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firstladyconsulting@gmail.com